Payment Policy
Effective Date: January 7, 2025
At MaxSuri, we are committed to providing a smooth and secure payment process for all of our customers. This Payment Policy outlines the methods, terms, and conditions related to payments for products purchased on our website, maxsuri.com.
1. Accepted Payment Methods
MaxSuri accepts a variety of payment methods to ensure a convenient and secure shopping experience:
- Credit Cards: We accept major credit cards including Visa, MasterCard, American Express, and Discover.
- Debit Cards: We also accept debit cards associated with the major credit card networks.
- PayPal: For your convenience, we offer PayPal as a secure payment option. If you choose PayPal, your payment will be processed through the PayPal platform.
- Other Payment Options: We are also exploring additional secure payment methods to enhance your shopping experience in the future.
2. Payment Security
MaxSuri takes payment security very seriously. All transactions on our website are encrypted using Secure Socket Layer (SSL) technology, ensuring that your personal and payment information is securely transmitted. We also partner with trusted third-party payment processors to safeguard your payment data and prevent fraud.
3. Authorization and Payment Processing
When you place an order with MaxSuri, we authorize the payment method you’ve selected for the transaction amount. Your payment will only be processed once your order has been confirmed and we have shipped your items. Please note that a temporary hold may appear on your account until the payment is fully processed.
4. Currency and Pricing
All prices displayed on maxsuri.com are in U.S. dollars (USD). We do not accept payments in any other currency at this time. All applicable taxes and shipping fees are calculated during checkout and added to your total order amount. Prices are subject to change without notice. Any pricing errors will be corrected before processing your order.
5. Payment Confirmation
Once your payment has been successfully processed, you will receive a confirmation email containing your order details. This email serves as proof of purchase and includes information such as your order number, items ordered, shipping address, and payment details. If you do not receive a confirmation email within 24 hours, please contact us to ensure that your order was processed correctly.
6. Payment Declines and Issues
If there is an issue with your payment, such as insufficient funds, expired credit card details, or a declined transaction, your order will not be processed. You will be notified of the issue via email. In such cases, please update your payment method and resubmit your order for processing.
7. Fraud Prevention
MaxSuri is committed to preventing fraudulent transactions. In some cases, we may request additional verification before processing your payment. If you suspect any fraudulent activity or unauthorized use of your payment method, please contact us immediately, and we will take the necessary steps to protect your account.
8. Promotional Codes and Discounts
If you have received a promotional code or discount, please apply it during the checkout process. Promotional codes are only valid for a limited time and can only be used once per customer unless stated otherwise. Please ensure the code is entered correctly, as we are unable to apply discounts retroactively after an order has been placed.
9. Taxes and Duties
Sales tax will be added to your order where applicable, depending on your shipping address. If your order is being shipped internationally, you may be subject to customs duties, taxes, or other import fees. These additional charges are the responsibility of the customer and must be paid upon delivery.
10. Refunds and Disputes
Refunds are processed in accordance with our Refund and Returns Policy. If there is an issue with your payment, such as an overcharge, we will address it promptly by issuing a refund or adjusting your payment accordingly. Please refer to our Refund Policy for more information on how refunds are handled.
For any questions regarding payments, please contact us:
Contact Information
Hotline: (205) 599-9034
Address: 6216 Crest Green Rd S, Birmingham, Alabama
Email: info@maxsuri.com
Website: maxsuri.com