Sales Policy

Effective Date: January 7, 2025

Welcome to MaxSuri! Our Sales Policy outlines the terms and conditions for purchasing products on our website. By placing an order with us, you agree to the following:

1. Order Process

When you place an order on maxsuri.com, you are submitting a request to purchase a product in accordance with the Sales Policy. Once you complete your order, you will receive an order confirmation via email, which confirms that we have received your request. However, this is not an acceptance of your order. A contract will only be formed when we ship your order and notify you of its dispatch.

2. Availability of Products

All products are subject to availability. If a product you ordered is unavailable, we will notify you as soon as possible. You may choose to select a replacement item, wait for the restocking, or cancel the order for a full refund.

3. Pricing and Payment

Prices displayed on our website are in U.S. dollars and are subject to change without notice. We strive to ensure all prices are accurate, but errors may occur. In the case of pricing errors, we will notify you immediately, and you can either accept the corrected price or cancel your order. We accept various payment methods including credit cards, debit cards, and secure online payment options.

4. Discounts and Promotions

Occasionally, we offer discounts and promotions, which may be subject to specific terms. Discounts are only applicable during the promotional period and cannot be combined with other offers unless specified. Promotional discounts cannot be applied to past orders or retroactively.

5. Shipping and Delivery

We aim to ship all orders promptly. Delivery times depend on your location and the shipping method selected during checkout. Please ensure that the shipping address provided is accurate, as we are not responsible for delays or errors due to incorrect address details.

6. Sales Tax

Sales tax will be applied to your order where applicable, based on your shipping address. Tax rates are determined by local tax laws.

7. International Orders

For international orders, please be aware that you may be subject to import duties, taxes, or customs fees upon delivery, which are the responsibility of the customer. We do not cover these additional charges.

8. Cancellations

You may cancel your order before it has been processed or shipped. To cancel, please contact us immediately at info@maxsuri.com. Once an order has been shipped, it cannot be canceled. Please refer to our Refund and Return Policy for information on returns and exchanges.

9. Refunds and Returns

MaxSuri offers a refund and return process in accordance with our Refund and Returns Policy. Items returned must be in original, unused condition with packaging intact. Refunds will be processed upon receipt and inspection of returned items.

10. Customer Responsibility

It is the customer’s responsibility to review the Sales Policy and ensure that all information provided is accurate. By placing an order, you agree to abide by the terms and conditions outlined in this Sales Policy.

Contact Information
Hotline: (205) 599-9034
Address: 6216 Crest Green Rd S, Birmingham, Alabama
Email: info@maxsuri.com
Website: maxsuri.com